Privacy Policy
Last updated: 28 March 2026
1. Introduction
CutList Creator ("we", "us", or "our") operates the website at cutlistcreator.co.za (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Account Information: When you create an account, we collect your name, email address, and authentication credentials provided through our login service. We do not store passwords directly.
Project Data: When you use the cutting list tool, we store your project names, selected units, custom dimensions, material preferences, and exported cutting lists so that you can save and reload your work.
Payment Information: Payments are processed by Yoco, our third-party payment provider. We do not store your full credit card number, CVV, or banking details. We retain a transaction reference, payment amount, plan type, and payment status for billing records.
Usage Data: We may collect anonymised usage data such as pages visited, features used, browser type, and device information to improve the Service.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process subscriptions and payments
- Save and manage your cutting list projects
- Send you important notifications about your account or the Service
- Respond to your enquiries and support requests
- Monitor usage patterns to improve functionality and user experience
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services that may collect or process your data:
Yoco: Payment processing for card transactions. Yoco's privacy policy applies to payment data they handle. Visit yoco.com/privacy for details.
5. Data Storage and Security
Your data is stored on secure, cloud-hosted servers. We use industry-standard security measures including encrypted connections (HTTPS), secure authentication tokens, and access controls to protect your information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account information and project data for as long as your account is active. If you cancel your subscription, your saved projects may be retained for a reasonable period to allow reactivation. You may request deletion of your account and associated data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
8. Cookies
We use essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising or tracking cookies. By using the Service, you consent to the use of essential cookies.
9. Children's Privacy
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: [email protected]